5 Business-Focused Phone Advancements In 2021

5 Business-Focused Phone Advancements In 2021

New technologies are being developed every day to improve businesses. All these developments are geared towards increasing productivity and customer satisfaction. The most recent innovations for businesses in 2021 have been focused on improving efficiency. This time, the target is mobile phones.

What business are looking at is the fact that a significant percentage of consumers uses mobile gadgets. The portable devices hardly leave users’ hands. Therefore, they are maximizing on mobile technology to make life easier for customers. As a result, companies increase productivity and profitability on their end.

New Mobile Technologies Revolutionizing Business

As a business person, you’ve got to keep up with the up-and-coming technological advancements. This factor will help you stay ahead or at par with the competition. Additionally, it’ll help you remain relevant in your industry.

5 Business-Focused Phone Advancements In 2021

Some of the new mobile trends being maximized in business today include:

  • Private Branch Exchange (PBX) Systems

Traditionally, phone calls were used to enable internal and external calls. Today, PBX is still employed. This technology is a private telephone system used to interact within a business. The system is also utilized for communicating with clients outside the enterprise. It maximizes various networks, such as Voice over Internet Protocol (VoIP), to enhance communication. The innovation is being improved over time to enhance efficiency. Today, the tech has been improved to a level whereby virtual PBX is now present.

  • Augmented Reality (AR)

AR is a technology that enhances the real world using digital visual aspects. In simple terms, the idea is to take a physical object and then modify it.

The AR mechanism was primarily used in games in the past. Today, this technology is being used to improve customers’ shopping experience. Businesses incorporate this feature to make it possible for you to see how a product would fit into your body or home.

For instance, you want to buy a new sofa. With AR, you use the camera from your phone to look at the space you want to place the sofa you intend to purchase. The technology puts the product on your screen to appear like it’s before you. With the help of this innovation, you can easily design your space. You’re also sure that this product will fit in your space correctly before buying it.

  • Biometrics

Biometrics are aspects of human behavior or physical characteristics utilized for identity authentication. Some of the facets used are fingerprints, retina recognition, odor, typing cadence, etcetera. Biometric systems use these features to authorize entry into a particular system.

Some of the sectors using biometrics are banks and online payment platforms. These identifiers differ from person to person. Entrepreneurs, therefore, use this technology to ensure the safety of customer data. Security is made possible since only the registered users can access the mobile programs using the unique attributes.

  • Wearables Being Integrated with Mobile Phones

Wearable technology is a group of electronics that are put on as accessories. Popular examples used today are fitness monitoring gadgets and smartwatches. The devices are integrated with mobile applications. The connection is enabled by microprocessors in the devices. Communication between the device and app is also enhanced by the ability to receive and send data through Bluetooth as well as the Internet.

The fitness industry is using this technology to improve the well-being of its consumers. It’s because clients can calculate their steps using the gadgets. The customers are also able to measure their heart rates and count calories too. On the other hand, gym watches are being used to ensure that proper and accurate exercises are done.

Smartwatches have today become popular. They allow customers to get notifications on incoming emails or phone calls. The users are also able to make calls using these devices.

  • Hybrid Mobile Apps

A mobile application is a computer program or software designed to run on a phone. For business, developing one can be costly. You’d have to look at your preferences, the target audience, and your budget. After that, you can identify what kind of app would be suitable.

The two common types of programs are hybrid and native applications. A native app is expensive to build. You can only develop this program on one mobile operating system at a go. It becomes costly for small-sized enterprises. It’s because they’d have to build the app twice—one for the android system and the other for iOS phones.

Hybrid apps can be launched on both iOS and Android stores together. Additionally, they are affordable and therefore more preferred by businesses.


Technology has continued to improve the business sector. Today, efficiency is being enhanced even more with mobile technology. One of the technological advancements being used in 2021 to improve business is biometrics. Another development present now is AR. Other improvements are PBX systems and wearables integrated with mobile applications.

Lastly, hybrid mobile software programs are being utilized by firms today. It’s because of their affordability and efficiency.